Terms Conditions

Thank you for selecting Alami Garden Hotel as your preferred accommodation in Malaysia.

Before payment made, please double check and make sure all details are correct:

  1. Your credit card is required for payment confirmation.
  2. Room rates will be charged upon confirmation.
  3. Payments made are NOT refundable.
  4. No changes on Check-in dates.
  5. No changes on selected hotel branches.
  6. Check-in time is from 13.00pm and check-out until 12.00pm

Please do not hesitate to contact us at the following e-mail address at business hours : enquiry@alamigardenhotel.com.my

Child Policy

  • One (1) child below 12yrs old stay on complimentary basis provided sharing existing beddings with adults.


This is non-refundable booking

  • The booking cannot be cancelled
  • The booking can not be amend
  • Once booking is received the hotel will charge full payment to the credit card for the whole stay.

No-Show / Shorten stay:

  • Full stay per room will be charged on your credit card for NO SHOW. 
  • No refund in full or in part will be made for un-utilized services included in the package or for shorten stay and no-show.